WE DO NOT PROVIDE MEDICAL OR HEALTHCARE SERVICES. IF YOU ARE A PATIENT, THE TERMS AND POLICIES REGARDING THE HEALTHCARE SERVICES YOU RECEIVE, INCLUDING PRIVACY AND THE HANDLING OF YOUR DATA, ARE GOVERNED BY THE TERMS BETWEEN YOU AND YOUR HEALTHCARE PROVIDER AND YOUR PROVIDER’S PRIVACY POLICY

Introduction
Sequel Med Tech, LLC (“Sequel”, “Company”, or “We”) respects your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website https://twiist.com, use the twiist Portal (located at https://mytwiistportal.com), or the twiist mobile app (our “Service”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• Via the Service.
• In email, text, and other electronic messages between you and the Service.
• From certain third parties whose data is necessary for the operation of the Service.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company (including on www.sequelmedtech.com) or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Service unless specified otherwise.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Service. By accessing or using the Service you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13
The Service is not intended for direct use by children under 13 years of age (instead, their parent or guardian should use the Service on their behalf). No one under age 13 may provide any information to or on the Service directly. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Service directly; instead, ask your parent or guardian for assistance. If we learn we have collected or received personal information directly from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@twiist.com.

Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Service, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, social security number, or any other identifier by which you may be contacted online or offline (“personal information”);
• That is about you but individually does not identify you, such as your date of birth, your status as a person with diabetes, your insurance information, your physician’s name and contact information, and similar care-related information; and/or
• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.· Automatically as you use the Service. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us
The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Service. This includes information provided at the time of registering to use the Service, through your ongoing use of the Service, or requesting further services. We may also ask you for information when you report a problem with the Service.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.

Information We Collect Through Automatic Data Collection Technologies  
As you navigate through and interact with the Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your use of the Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Service.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Service and to deliver a better and more personalized service, including by enabling us to:

• Store information about your preferences, allowing us to customize the Service according to your individual needs.
• Recognize you when you return to use the Service.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:

• To present the Service and its contents to you, including to assist you with using the Service and correcting problems or issues that you may be experiencing with it (particularly when you contact Customer Support).
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to the Service or any products or services we offer or provide though it.
• To allow you to participate in interactive features on the Service.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent, for example, conducting research studies using your personal information that has not otherwise been de-identified and/or aggregated.

Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Sequel Med Tech, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Sequel Med Tech, LLC about the Service users is among the assets transferred.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “permit access to follower” feature of the Service, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sequel Med Tech, LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by logging into the Service and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to privacy@twiist.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at privacy@twiist.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:

• targeted advertising (excluding Iowa);
• sales; or
• profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

• Either limit (opt-out of) or require consent to process sensitive personal data.

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The exact scope of these rights may vary by state. To exercise any of these rights please email us at privacy@twiist.com. To appeal a decision regarding a consumer rights request, please respond to any email denying a request and state your cause for appeal.

Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions and sensitive personal information, including information related to your health will be encrypted.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.

Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@twiist.com
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